Business Voice & Phone Systems

One network for voice and data

Because ACD owns the network end to end, your phone calls ride a 100% MPLS backbone engineered with network-wide QoS — so voice gets the priority it needs for clear, reliable calls, even when the data is flowing. No more juggling a separate phone vendor and finger-pointing when something breaks.

Voice solutions for every business

Hosted PBX (IPBX)

A full-featured business phone system in the cloud — no on-site PBX hardware to buy, maintain, or replace. Add extensions, auto-attendants, voicemail-to-email, call routing, and remote/mobile users from a simple dashboard. We manage it; you just make calls.

SIP Trunking

Already have a phone system you like? SIP trunking connects it to the world over your ACD fiber, replacing aging analog and PRI lines with flexible, scalable voice channels — usually at a lower cost.

PRI

Need traditional PRI service? We offer reliable PRI delivery for businesses and call centers that depend on it, with the option to migrate to SIP when you’re ready.

eFax

Send and receive faxes without a fax machine or dedicated line. eFax turns faxes into email — secure, searchable, and accessible from anywhere.

Why ACD for business voice

• Engineered for voice quality — QoS across our entire MPLS network.
• One bill, one provider — voice and internet from the same local team.
• Scales on demand — add lines, users, and locations as you grow.
• Local support — Michigan-based help when you need it.

Want a phone setup tailored to your business? Talk to our voice team ›